Hi,
I have a HP Envy 4500 printer. I'm able to send document to the printer, everything seems to be find but nothings printing.
Even the print test page from the printer doesn't print.
I tried cleaning the head, align cartridge, etc... Nothing seems to be working.
Can somebody help me please?
Thank you!
Without warning my printer is off and pressing power button won't power up. Already followed various on line advise instructions like: verified internal power supply output at 31.8V, also removed and reinstalled CMOS battery backup wich has 3.2V, did the 30 seconds pressing of the power button with unit unplugged to no avail. What else should I try?
I also tried unsuccessfully to contact HP Support, the virtual assistant was useless for me, and someone that answered my phone call was for S/W support and he gave me a number for high end/industrial printers to call and his call transfer ended up nowhere.
Upgraded our wifi a couple of days ago. We have a new router that supports 5G. My printer worked great prior to the change but now won't connect to the wifi. My computer and HP software show it as "Offline". I've tried unplugging both the printer and the wifi router and rebooting both. Nothing! PLEASE HELP!
My printer will not print black ink. I have replaced the cartridge twice. I have run the quality diagnostic, cleaned the printhead, and aligned it numerous times. The box for black ink remains blank on the diagnostic. I have also cleaned the loading tray. The printer is up to date with all updates. Has anyone ever experienced this problem before and if so, how did they fix it?
Looking for some help/support. I recently purchased the HP Envy 5660 e-all-in-one-printer on Amazon through a third party vendor. When the printer arrived, during set up it was determined that the install color ink cartridge was defective. I went out and purchased a new color ink cartridge and printer works great. I contacted Amazon about it, they referred me to the third party vendor who told I needed to contact HP directly. In attempting to contact HP, I'm told the warranty on my printer expired back in 2017. How does that work when I didn't even purchase until 2020? All I want is to have HP send me a new color ink cartridge to replace the one that was damaged. How do I go about talking to a person? Thanks in advance.
I have been having a serious problem trying to get my 4652 installed and operating with both Black and color. I have had black but no color. I do NOT have a fax telephone line in my home so maybe that is messing me up. I tried troubleshooting but got no help. I tried all of the HP support instructions and the final one was that I should uninstall the software and reinstall it. I followed the uninstall instruction several times and tried to reinstall. I went to "HP print and scan doctor" and it now says I hve my 4652 installed 3 time but if I go to the control panel it shows only one. I am totally confused and don't know what to do short of throwing it in the trash and buying a canon. Would appreciate any advice
printer connected both by wireless and USB hard wired, using either access, docs feeder does not operate to feed for scanner
Error message says scanner not installed, but does operate when one by one fed on scan plate
Printer and Computer (HP Pavilion Convertible) software is up to date according to HP support assistant.
I just bought a printer off Amazon and it came with regular cartridges not the setup ones. How can I bypass the "use setup cartridges" screen?
I have an HP OfficeJet Pro 8710 and it stopped printing black, I substituted the cartridge, run the clean printhead function for at least 6 times but nothing. Do you think the problem is relative to the printhead being clogged or there can be aome other hardware issue?
HP Office Jet Pro 6968. Not printing black, very faint. Tried the cleaning head option all three times and test page has only color bars, no black.
My HP 6830 stopped printing black.
I went through all of the recommended steps here (including cleaning heads thrice and realigning heads) to no avail.
Later, I repeated the process and it printed black about three times before the problem returned.
I tried the same steps again to no avail.
I replaced the (almost full) HP cartridge with a brand new HP cartridge and tried the steps a third time to no avail.
I reviewed all of the related threads here and tried the unplugging/re-plugging solution that worked for others to no avail.
The warranty has expired and it would be difficult to get this to a service centre in this COVID-19 environment.
Can anyone suggest a fix for this before I end up junking this printer and ordering a really cheap replacement (that will probably cost me less than the HP cartridges I just bought?)
Send a print job to the printer, realize I made mistake, hit cancel on the printer. It waits about 30 seconds and starts printing again. It did this 10 times before I finally had to cancel it from the PC.
We had to uninstall the printer due to the IP Address not being available. I now can't instal the printer. the 123.hp.comsetup is not finding the printer. where else can I go to get printer installed. Wifi is also not picking up. The light is just blinking
thanks
stephanie
Dear Customer,
For deskjet/deskjet plus printers, if you encounter printer hangs, no responses, blinking lights or printer offline,
Please follow below steps to recover from the issues.
1. Unplug the power cord from the printer
2. Wait for 30 seconds - it helps the printer to reset/clear the memory
3. Plug in the power and power on the Printer.
Hope it helps you.
Happy Printing
Recently printer has started to print random pages in middle of the night.
Mostly it is printing "Printer Status Report" in multiples (12 one night, 5 a few nights later, 18 last night) but has also printed the "HP Digital Filing Setup" page - 5 times. These reports have not been requested nor visible in the queue.
I have tried restoring factory defaults then restoring network defaults. However it printed 23 pages of the above reports that night (after performing the restores) - so that didn't work.
I have performed updates on Windows 10 and the printer in recent times but cannot confidently link the start of the random printing to the updates.
will the HP 4900 printer do borderless printing? if So, how?
I have HP photosmart 6520. My black ink won't print. I don't have "instant ink". Don't even know what it is.
Replaced the black cartridge a few months ago. Still wouldn't work. Cleaned, aligned, etc. Nothing helped, but the black ink was disappearing. Today I bought another black cartridge, and it still doesn't work. I bought the first one on Ebay. Ironically, the colors work. It's supposed to be HP. Today I got one at Kroger and it is an HP. It still won't work. I would appreciate it if an
Hi!
For the past few days, my 7155 photo envy printer has been taunting me with the message "Remove and reinstall the indicated cartridge..." This is weird, because I hadn't touched the cartridges before this message appeared.
Following the advice of this board, I removed the carts, unplugged everything from everything, waited 3 mins, and pushed on the power button of 30 seconds It did not do the trick,
Help! (I am also on the ink refill program.)
Thanks
Hi, I've forgotten my HP printer admin password. I tried factory reset on the printer.
But now it does not allow me to log in as admin to reset my wireless network. I don't know what else to try.
How do i get to admin login screen? Please help.