I use a PC with Windows 7 and HP Photosmart 7520-all in one. The cartridges are genuine HP ones and new, except for the photo cartridge. None are low in ink. The 7520 is a recent purchase and I have no problems with ordinary text printing or printing colour digital photos.
I have 2 old photos which have been emailed to me - they are sepia coloured or black/white.
Problem 1
One photo of an old lorry comes out sepia with a teal green splodge covering the lower right quadrant. The second photo is of a wedding and the mens' suits are the same green. I tried altering the printer settings re grayscale - no difference to result.
Problem 2
I have tried to use the photo tray and 4X6 paper but get an error message to load paper in the main tray.
Any help would be much appreciated. Thank you.