After installation of new black ink cartridge am attempting cartridge align to get printer working.
Numerous errors including jams (cleared, though no "jam"), paper too narrow (same paper as always) Reset printer to factory defaults-still same errors. WANTED to follow hints from this helpful forum, including checking paper size via options button, but can't get there.
Sensor looks good-unobstructed, cover on, etc.
I'm frustrated and thinking this printer is kaput! Help me to believe otherwise.
Thank you in advance.
Litza