I have a C310a with fairly new (all are 90% full) HP 564XL print cartridges. They have worked in the past to print photos. I recently moved and since then my yellow is coming out green. I have run the diagnostics and cleaning functions on the printer but this has not worked. I have not changed any settings and the problem exists on all programs, including the diagnostic printouts. I have inspected the yellow cartridge itself and not found any signs of problem and the ink coming from it looks yellow when dabbed.
Is there anything I can do to fix this? Is it a problem with the ink? The print head?
Is it a problem with having moved it across country (heat, vibration, etc in the truck) Should I scrap it and get a new printer?
Please advise.