This printer is 18 months old, used very little, tried to print a document and got a blank page, ink levels good, fairly new HP ink cartridge. Used the print head cleaning tool, checked venting, cartiridges are in correctly. Did diagonostic testing and they came out with just the lite blue color, no black. Tried aligning the print head and failed every time. No instructions on what to do next. Did read on the website to unplug and replug device. Am using regular paper. This printer has hardly been used. Any ideas ?
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Alignment failed on photosmart 7510 c11a all in one, no onscreen instructions to complete alignment
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