After having this printer for a few years, we started having a lot of paper jams all of the sudden. Now, this message displays and won't clear no matter what official HP troubleshooting steps I take: "The print cartridge cannot move. Open the ink cartridge access door, clear any paper jam or obstruction, and select OK." It alternates between this message and a "Remove double sided something or other" which I have done. What else can I do? There is absolutely no obstructions anywhere! My printer is out of commission and I can't do anything about it. What do I do next?
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