930c is slow and inconcsistent

"...930C deskjet, which had worked properly before. I downloaded the driver for the printer and installed it. It seemed to work fine, including a test page.

But when I try to print a real document, when I use the print spooler, the document sits in the print queue for hours, even with high priority. When I try to print directly to the printer, nothing happens.

I get no error message, but I also get no print. I wrote to HP support  but they are giving me the run-around. Can anyone here help me?

NB once printing starts, the speed is normal, as far as I can tell.

Thanks in advance for your help."

MY problem is in 2014 - years later - using a Dell W8.1 X64 system. I conclude that this problem was then on Windows 7 ==>  and is still now.

Nobody seemed to answer "mhguda" four years ago; anybody can answer me now??

Thank you