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HP Envy 4500 8x10 Printing Problem- Stops printing at last 1/4 or 1/2 inch...

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I'll start out by saying I have 2 of the same printers- the HP 4500 envy models.  They were both working fine for printing 8x10 photos until recently.  I have tried hooking the printers up to another computer as well and have the same problem.

 

The problem is that the entire photo prints out perfectly until the last 1/4 or 1/2 inch of the photo... and it just stops there leaving that portion of the photo entirely blank.

 

I have tried uninstalling and reinstalling the printer, restarting/clearing the printer spooler, shutting down my computer and printers to allow them to rest, etc.  Seems like I've tried everything.  I have even tried the print/scan doctor software that HP recommends... and it shows that everything is working fine. 

 

I will also note that when I print full images on 8.5 x 11 paper it works fine.  The problem I am having is with the photo paper... but for months I have used the same paper with no problems at all.  Any help would be much appreciated.


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