I have the following printer:
HP Photosmart Plus B210e
Product number: CN219A
Problem:
This printer used to work, but now won't print anything at all. There are several sheets of plain 8.5 x 11" paper in the tray. When I start a print job it says "Now Printing..." on the display for a few seconds, makes the normal mechanical sounds like it's about to start printing, then displays the following error message:
Out of Paper
Load paper into Main Tray
If I press the OK button it retries and fails again.
I have tried printing the following ways, all with the same result:
- Printing a self-report from the printer menu itself
- From a PC running Windows 7 Ultimate 64-bit, wireless printer connection
- From Mac OS X Lion, wireless printer connection
I'm following these instructions for loading plain paper, like I have always loaded paper.
Troubleshooting steps performed, but didn't help:
- I tried removing the sheets and re-inserting them, even shuffling them.
- I tried adjusting the bar that pushes the pages snugly to the right.
- I bought and installed 4 new ink cartridges.
- I tried rebooting the printer multiple times.