Hello everybody!
We are using HP LaserJet 3052 and HP LaserJet 700 network printers in our office.
We have Windows XP and Windows 7 installed on our machines.
We are using software to process some data and print images in TIFF format.
From time to time we got the following problems:
1. Empty page is printed instead of specified TIFF image.
2. Empty page with "ERROR: timeout" on the top is printed instead of specified TIFF image. And also three pages are printed after that completely filled by "garbage" characters.
As I understand the second problem may solved by increasing value of the "I/O Timeout" setting.
But unfortunately I couldn't find where and how I can do that.
Can you please describe what can be reason (and solution) of the first problem?
Am I right about solution for second problem?
If no, how can I fix it? If yes, how can I change the "I/O Timeout" setting?
Thank you very much in advance!