After trying to print from Tray 1, I got a paper jam error. There was no jam. I looked for a jam, I turned the printer off. Eventually it stopped showing the "jam error".
But now it won't print anything at all from either tray. I can't even print a configuration or repot page. It says "printing" but nothing happens.
I downloaded the firmware updates, but when I try to install them, I get a msg stating that it is not compatible with my OS. My OS os MAC 10.5.8 (alittle out of date I realize, but HP says it should be compatible) I'm so frustrated!
HELP! Is it time for a new printer? Any suggestions????
(previous to this proble things would get stuck in que and I would get the message "off-line". But it would eventually always print)