I'm trying to print word documents (Office Pro 2013) to my OfficeJet Pro 8600 but nothing prints. The computer detects the printer via the USB connection and I can print from the web or from notepad but when I try to print from Word it looks it's being sent to the printer but it never shows in the queue or prints. The same thing happens when I try to print from Adobe Reader. I've removed an and all hp programs and drivers from the computer. Reinstalled everything, the setup did not give me any problems. I can print an internal test page. I've tried changing the USB port, the USB cord. When I try to print from Excel I get this error:![printer error.PNG printer error.PNG]()
I have a Gigabyte H97N-WIFI Desktop running Windows 8.1 Enterprise 64-bit with 8GB of ram. When I saw this message I checked memory usage and it was only at %24. I ran print and scan doctor and all it would tell me is that there was an unspecified problem with the software and that I needed to uninstall and reinstall. Which I did but with no change in results.