I have an HP LaserJet CP1025nw, USB to a Vista laptop. I've had it for about a year and a half and am well versed in the issues it has with the HP System Tray error causing you to be unable to access the device settings to start the cleaning cycle, which is all I need to do. I too have spent hours on the phone with HP since the beginning to no avail.
Is there a combination of buttons on the printer, a shortcut, that can be pressed to start the cleaning cycle?
OR
I have a second, brand new, HP Windows 8 computer that this printer is wirelessly connected to. How can I access the device settings for this printer in Windows 8 to start the cycle? For example, would it need to be hard wired? Full feature driver?