OfficeJet 6500 E709 Spooler crashes

Hello,

I am using the OfficeJet 6500 E709 in a VDI environment using the full feature driver. The printer works fine on the host pc computer (Windows 7 x64), but crashes the spooler attempting to print from a VDI session. I have contacted the vendor, but they said it's an issue with the printer driver. I have captured the spooler crash dumps and found the following information.

I have tried the full feature, basic, and IT Professional drivers. Is there another model printer driver that I can try using that may resolve the issue with this printer in my VDI environment?

Thank you.