I have an HP Pavillion G Series Laptop that won't recognize my HP Officejet 4500 printer.
For two days I've tried to fix the issues, installing, uninstalling, reformatting, re installing Windows 7 twice, and nothing prints. The printer worked fine for months and months...then one day it just stopped . At first I was getting a run time error, so I uninstalled the printer software to reinstall it. A test page will go to the printer, but then it sits in the que and won't print. I have to delete the the test copy or it just piles up in the que. I've gone to youtube and tried to find an answer. I've gone over their suggestions, and nothing has helped. I have a feeling it's only a click of something, but I don't know what.