I have worked on this printer for a week, downloaded what software and drivers that I have seen. Probably got some that are not necessary but I still cannot get this stuff to work. I installed -.....1313.exe which did nothing. I cleaned the disc, defragmented the hard drive, ran troubleshooting thing. Still nothing! Ran disc doctor - nothing. Allowed a fix (?) on the system and still nothing.
Now I understand there is an ISO (?) software download which is supposed to fix this and even though I know nothing about ISO's I am willing to do anything right now for a printer that works. This is a new computer but the printer works fine with the old computer and the microsoft disc doctor says the printer is working fine. Can anyone help me? Please!!!!