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Photosmart C4580

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Hi,

 

I've got a HP C4580 printer. Last week I tried to cancel a document (using the cancel button on the top) from printing and the printer completely froze. The screen was left on "Cancelling..." and none of the buttons had any control of the printer.

 

I had no option but to turn it off on the wall, and when I turned it back on the power light just flashed. I turned everything off and left it an hour, and now whenever the power is connected the printer switches on, but none of the buttons have any control of the printer. If I connect the printer to a PC it will print documents, but the screen won't update with the status of the print (as it used too).

 

Has anyone experienced this problem and does anyone have suggestions on what I can do please?

 

Much appreciated,
Andy


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