Our 6700 Premium All-in-one will not copy. After putting papers in the doc feeder and selecting copy from the printer it says "starting copy" and then will sit and do nothing. Every once in a while it will read "preparing to copy," and then it will copy. It use to be intermittent and now happens most often.
I turn it off and back on and usually when it comes back on all lights are flashing and I have a blank white screen.
I am running Windows 8.