First I was getting a general printer error 0x60661beb. I could not find a paper jam anywhere. Turned the printer on and off several times and continued to get the same message. Then, after turning the printer back on, I got a different error message stating the ink cartridge carriage stalled or cannot move. When I turn the printer on and have the access door open the cartridge moves across the printer no problem. I would greatly appreciate any suggestions to fix this frustrating issue.
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