This is trafficjam...before I uninstall from HP just wanted to wish you all success in getting yor problems solved. This past week was the last straw as my third owned, in less than a year, HP Photosmart 7520 e-All-In-One series printer photo tray has stopped working to its quality fullest and no matter how many times I've reset "Devices & Printers" it has a mind of its own. Also still not working are the Apps. Had been told several months ago that it was a manufactures problem and this would be updated in March, well isn't this March. Of course I have to give HP credit they didn't say March of what year!
So my friends, there's no longer a HP in my home, fortunately when bought a warranty was purchased with it. So when returned my warranty covered my newest purchase, which by the way is not a HP and is running perfect.
My best,
Trafficjam