Hi,
I recently purchaced an ENVY 5530 printer. It prints just fine from my phone, but will not work with my laptop. I am currently using an HP ENVY m6 notebook. I tried the troubleshooting and loaded the print and scan doctor app. After going step by step through the app, it finally prints an internal test page and tells me I have an unfixable problem and to uninstall my software and install from the factory cd. Does anybody have a fix for this? It is simply infuriating staring at this $130 paperweight.
Thanks,
Josh