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HP Photosmart 5520 only prints bottom portion of photos

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Printer works perfectly fine for normal document printing on A4.

 

It's been struggling to print on 5 X 7 photo paper. When I first got it (only three months ago in November'13) it had the same problem 70% of the time. 

 

I've also tried printing photos on plain A4 paper but, similarly, only a bottom portion gets printed; sometimes it's 30% of photo, other times 80%.

 

Have wasted loads of paper and ink trying to sort it out, to no avail.

 

I'm using a Macbook Pro and it's connected via wifi to my laptop.

 

Any help is appreciated!


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