My HP Officejet 6500A Plus All-In-One is having trouble printing. On the computer, the correct paper size (Letter) is chosen and that size is loaded into the printer. However, whenever I try and print anything I get an error message that says paper size is incorrect. We recently got a new computer and I had to reinstall the software on it and that did not change the problem at all. The problem has persisted through to a new computer and we aren't sure how to fix it.
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