I HAVE A HP ENVY PRINTER. YESTERDAY I DOWNLOADED NEW (ONE LINE) SOFTWARE AND THE PRINTER WORKED; HOWEVER, THE FIRST COPY JAMMED AND THE PRINTER WILL NOT RESPOND TO ANY ACTION REQUESTED. THE JAM DIDN'T APPEAR TO BE SERIOUS AND WASN'T DIFFICULT TO CORRECT. THE PAGE HAD FULLY PRINTED.
THE ERROR CODE IS OX83COOOOA. BELOW THIS CODE FOLLOWS: NOS_1_LOADER_APP
I HAVE A HP PAVILIO WIRH WINDOWS 7 OPERATING SYSTEM.
THIS PRINTER IS NOT VERY OLD WITH LITTLE USE. I WAS HAVING A PROBLEM GETTING IT TO PRINT IS WHY I DOWNLOADED THE BASIC PRINTER SOFTWARE.