bought new setup cartridges and told I can't use them as refilled

Hi - HP 5520 ePrint/Scan/Copy Printer that I got for christmas needed ink.  I went to office depot and bought what were labeled as new genuine HP 564 XL cartridges.  Bring them home and put them in only to get an error telling me that these are "setup" cartridges that I can't use meaning, now that I opened them, I assume I'm not going to get my money back and will have to go buy new cartridges.  How do I make it so that these cartridges are not viewed as setup cartridges {Content Removed}