I received an HP Photosmart for Christmas and tried setting it up today. Everything seemed to go so smoothly, until I tried to print.
So I plugged in the printer, and immediately had it wirelessly connect to our router. That was easy, it connected with no issues.
Next I tried to locate the printer using my Windows 8 laptop. I didn't see it, so I tried downloading the driver and the setup walked me through how to wirelessly connect to the printer. All we needed was the host name or my IP address, which conveniently printed from the printer (I was able to use the touch screen on the printer to access the information) But when I tried putting in the host name, it sais that it was unable to locate the printer, so I tried our IP address, same message.
Somehow I even got through to the point where it said the printer was successfully installed to the network. But yet I still can't print from my windows 8 laptop.
So I switched over to my home computer (Windows Vista) And did the same installations only to receive the same messages. What am I doing wrong?
This is the error I receive:
Unable to Communicate with Printer
The print job could not be completed because the printer is unavailable or not connected. Check your cable or wirless connection, and make sure the printer is powered on and ready.
If you installed this printer by IP address, then you might need to update the IP address. Use the Update IP address item in the Start menu entry for this printer.
Click Help for additional assistance information.
To cancel the print job, click Cancel Print.
I even tried connecting my laptop to the printer as if it were a router. (because it appears as a network option)
I'm sure the solution is simple but for whatever reason I cannot figure it out. Please help! I'd like to get this working for both my windows 8 laptop and my windows vista home computer.