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HP Photosmart C4180 All-in-One printer, scanner, copier

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Am constantly having trouble with printing. This happens especially after scanning in an item, asking it to be printed and then it gets stuck in the queue. The other problem is that even if you asked only once for it to be printed the number of pages to print show up as 4/1 and there was nothing in the queue beforehand. The only way to clear the jam is to us HP Print and Scan doctor to fix printing. I tried fixing scanning but it came up with a Solution Centre error. To try to fix this I followed the advise on forums and hp support and tried downloading and installing the updated version of software for the printer with Windows 7 but this failed to install after following the very simple instructions. This printing problem has happened before when attempting to print a document. Any suggestions?


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