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HP Pro 8500 a Plus Printer Alignment Failure

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Hello.  I have run this printer through all diagnostics 5 times, replaced ink and bought a new b/y print head because the diagnostics told me that if it did not self correct that is what i should do.  And now after doing all that, it is still won't allign and comes up saying alignment failed..................getting pretty sick of the dumb thing........only has about 4800 prints through it.  

 

Please help me.  I was supposed to go the document manual for it???? on line????????? and it is not there.............thanks HP


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