We are hooking up our new HP 7524 e-ALL-IN-ONE Series printer. We are testing the print quality and tried to print a photo on the 3x5 print paper. We inserted the paper tray back into the printer and we receive a print error: " Phototray problem. The Phototray is blocked. Please adjust the tray and try again." We have adjusted everything we can find and inserted the tray several times yet continue to receive this same Error message. Any clues? Thanks.
↧