Hi everyone and happy holidays...
I'm having a strange issue with my Officejet 6500 E710a-f, running on WIndows 7 64bit, firmware Version SYM2FN1126AR [latest]. IT started randomly without any change / updadte.
I tried everything - driver installation, removal, etc. etc. diagnostic tools, HP doctor.. nothing works.
All diagnostic tools indicate that everything is perfectly fine, however, when I still get defective printouts..
- Windows printer test page "splits" in the middle and prints on 2 pages instead of 1, cutting few lines in the middle..
- Print quality diagnostic report is printed with no issues at all
- Same for printer hardware information printout
When I print other documets (e.g from MS Word, Power Point I get only defective prints, see photos below..
- Tables are simply cut in half, only half is printed.
- PPT slide headline was printed but with way too much ink
- Windows printer test page "splits" in the middle and prints on 2 pages
Any good ideas? I'm out of options and very fraustrated...
Thanks in advance