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Printing A9 envelopes on Photosmart 6515

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I keep getting a Paper Mismatch error on my 6515 when I try to print my A9 envelopes. I have followed the HP troubleshooting link to no avail. I am using Word 2010 and have created a custom envelope size of 5.75" x 8.75" as A9 is not listed on the drop down menu. 

 

The size is correct on the envelope options under mailings.

 

Any ideas?


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