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Printer does not print as shown on preview

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Hi,

I have a photosmart C6183 printer. until a few days it worked fine, but now everytime I print anything (from MC Word, google chrom, PDF etc.) the page comes out with a blank in the upper edge of the page, meaning: the whole page is printed lower than it supose to print. I have checked all the printer settings and the margins settings and the are correct. In the preview page (before printing) it is also perfectly good.

 

I will appriciate any help! thanks!

Shani


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