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6500 Printing Problem - Black

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Like others, I suddenly have a problem with printing black on my 6500 (OfficeJet 6500 E709a).  I've tried all of the recommended corrections, and nothing worked - but here' s the new twist -- it will print anything that is greyscale (less than 100% black) from the computer.  I can take a document, change font color on portions to any color PLUS some grey, and the colored portion and grey portion will print.  But black is a complete no-show.  Trying to copy from the glass also produces no image when using BLACK, but a color copy will copy colors and grey - but once again nothing that is true black.  I've had this printer for a few years, but it's probably printed less than 300 total pages.


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