My printer is just over a year old and I have replaced the original inks. The Cyan or blue ink is finished and I replaced it with 951XL. It stated congratulations for using genuine HP ink and printed two pages after but eventually shown up error message as " Printer Fault or Ink System". No error number was shown. I used all the methods provided to solve but no success; clean the printhead, turn on and off power. I then put in the original empty cartridge and then It began working again then the error messsage appeared again.
Once the printer error occurs...the printer is unable to do anything ...no options etc. Please assist.