I recently had to do a recovery on my computer - set it back to factory settings. This meant re-installing all hardware including my HP Officejet printer. I can print Word, Excel, etc. but cannot print off the Web. I went onto my bank site...clicked on PRINT THIS PAGE...and nothing happened.
HP wants $24.99 to help me solve the problem. What a scam! Does anyone know what I can do to solve this problem? {Personal Information Removed} Thanks.