I have read a zillion troubleshooting posts and watched a few videos, and nothing has really addressed my issue. This is hard to describe... I have narrowed the problem down to the roller which picks up the paper . When looking into my paper tray, it is located on the right hand side. When I try to print something, this roller seems to be picking up just the right side of the piece of paper and it always crumples in the back of the tray on the right side... Is there supposed to also be a roller on the left side, or is this one supposed to be centered so it pulls the paper evenly? The roller comes down and I guess it works, it just seems to pulling only the right side of the paper, causing a big crumple. And I don't have the right tool to get the paper tray off the really see under there. Help!!
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